IT Sales Development Manager

About Recite Me

In today’s digital age, we believe everyone should be able to access web content in a way that works for them. Our mission is to make the online world accessible for all.

And we’re not alone in this journey! Thousands of global organisations, including Coca-Cola, VW, and British Gas, already use Recite Me software to enable greater accessibility for their online content, products, and services. Over the past 12 months, we have seen a significant increase in users, rising to over 7 million.

With a recent investment and an exciting roadmap of new and innovative products and services, Recite Me is the go-to accessibility partner for many organizations. Our people, passion and groundbreaking solutions drive our evolution from a scale-up to a global market leader. We are looking for similarly passionate and talented individuals to join us on this exciting journey.

Invest in your career growth and be part of a team dedicated to positively impacting the world. Together, we can achieve our ambitious plans and continue to lead the way in digital accessibility.

About the Role

The IT Sales Development Manager is responsible for directing Recite Me’s sales development strategy, supervising a team of Sales Development Representatives, and making strategic decisions that impact business growth, client acquisition, and market positioning. This managerial role requires specialized knowledge of IT systems, cloud-based SaaS solutions, accessibility standards, and digital marketing, and involves independent judgment in planning, directing, and evaluating initiatives.

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Supervisory Responsibilities​

• Manage, mentor, and evaluate a team of Sales Development Representatives, ensuring achievement of organizational goals

• Set performance objectives, monitor outcomes, and implement corrective actions as needed

• Direct workflow, allocate resources, and oversee execution of sales, CRM, and marketing initiatives

• Ensure adherence to company policies, legal requirements, and accessibility standards

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Duties and Responsibilities

Strategic Client Relationship Management (30%)

• Lead the team in developing relationships with prospective clients in IT, communications, and digital marketing sectors

• Supervise application of Accessibility Standards (WCAG, ADA, Section 508), web frameworks (WordPress, Drupal, Squarespace, Wix, Shopify), and cloud-based SaaS solutions to meet client needs

• Analyze market trends, web analytics, and client data to develop strategies that drive business growth and influence company decision-making

Business Development & Prospecting (20%)

• Direct identification and prioritization of prospective clients

• Assign and monitor team outreach activities via CRM, email, and social platforms, ensuring delivery of qualified leads to internal sales teams

• Evaluate prospecting metrics, implement strategic adjustments, and optimize lead conversion and revenue outcomes

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Competitive Analysis & Market Intelligence (15%)

• Lead research on competitor offerings, market trends, and accessibility initiatives

• Supervise team in gathering and analyzing intelligence to inform strategic planning, sales approaches, and marketing positioning

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CRM Management & Data Oversight (20%)

• Supervise accurate population, maintenance, and reporting of client and prospect data in HubSpot and Salesforce

• Utilize analytics and visualization tools to assess team productivity, guide initiatives, and support leadership decision-making

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Marketing Strategy & Industry Guidance (15%)

• Direct development of marketing campaigns, content strategies, and client engagement materials for targeted verticals

• Provide expert guidance on accessibility standards, emerging industry trends, and competitive positioning

• Ensure production of client-facing materials such as case studies, infographics, and educational resources aligned with business objectives

Requirements

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• Bachelor’s in Business, Information Technology, Communications, Marketing, or related field

• 36 months of progressive B2B sales, lead generation, or SaaS business development experience

• All candidates must possess experience applying accessibility standards and working with IT systems, cloud-based SaaS solutions, and digital marketing platforms